To search the database of FAQs, first select a Product
then Version. To narrow your search for a specific product,
you can then select either a Category or type in a Keyword.
Then click "Search".
If you are not sure of which product your FAQ is related to, then do not
select a Product or Version, and instead simply type in a Keyword
and click "Search".
Note: To find the product's version number, go to "Help"
then "About" in the software's user interface.
Search FAQs
Version:
Category:
Keywords:
Frequently Asked
Questions (FAQs)
If the above FAQs do not have the answer you are looking for and you are a NewSoft member, you may submit your
question here
to fill out our technical support form for additional support.
Problem Tracking
(Currently available for North American customers only)